Question 1

How long does it take a child to learn how to swim?

Accepted Answer

It depends! Each child is different and learns at their own pace. What we want to see is that your child is making progress every class.

Question 2

Why should my child swim year round?

Accepted Answer

Year-round swim lessons are shown to be the most effective way to create long-term skill development. We're not learning to swim for 2 weeks, we're learning to swim for a life-time!

Question 3

Do you offer any guarantees?

Accepted Answer

We offer a 100% satisfaction guarantee! If for any reason you're not satisfied with your lesson, please let us know at the end of class and we will assist you in getting another one. We aim for nothing short of spectacular and ALWAYS appreciate hearing your feedback.

Question 4

Can a child learn to swim in 15-minute lessons?

Accepted Answer

Yes! Private lessons have been shown to help kids progress faster because they focus on the child's specific needs while giving them MORE swim time per class than 30-minute group lessons.

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Question 5

Makeups: How do I use them, and do they expire?

Accepted Answer

Make up tokens are auto generated for any excused absence. In order to receive a make-up token, you must call out before the start of your scheduled class. You can call out via the app, an email or by calling us.

Make up classes can be scheduled the day before or the day of the class you want to book. You can book a make-up via the app, by emailing or calling us!

Question 6

When I drop from my regular scheduled class, can I use that spot to do my makeups?

Accepted Answer

No. Once you drop from your class that spot becomes available for anyone else to book.

Question 7

When do I move from Baby and Me classes to private lessons?

Accepted Answer

You can move from baby and me classes to privates at any time. Baby and me classes are designed to build pool comfortability as well give you and baby the skills to practice in the water as far as you are wanting to teach them. Private lessons are geared towards building on the foundations of our baby and me classes. We will focus on getting your child independent in the water as well as growing the love for the water, while also working on survival skills.

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